Monday, 26 April 2010

ABOUT MANCHESTER MADE IT EASY


WHAT "MADE IT EASY" IS ALL ABOUT...

Made it Easy is a self help group for hospitality, cultural, leisure and retail businesses in Manchester to improve performance by working together. By sharing sector specific economic information, collaborating, meeting colleagues, promoting ideas and options, creating awareness of each others activities, targeting specific issues like “Summer Business” joining forces and being Manchester specific we believe we can significantly improve performance and reduce wasted time and resources within our businesses. By meeting once every two months this wide collective of businesses can add value to each other by collaboration.

The benefit is that we get to know each other as businesses and can network more effectively with a wider array of contacts. Also it’s free for as long as one the great hotels in the city is prepared to provide a room, coffee, bacon rolls and a screen.

It’s only 90 minutes of your day. Like we say, we Made it Easy.

It was started by The Midland Hotel and World Class Service Ltd to provide a meeting and action agenda for our business community; hotels, hospitality, culture, retail and leisure. There are network meetings, there is this blog and there is a killer web site and you don't have to subscribe to the web site to attend the meetings that way we can maximise the network impact.

ABOUT THE WEB SITE

  • If you really want to maximise returns you can sign up to the Made it Easy web site a one stop business to business web site for your front desks, sales teams and planners.
  • The Made it Easy web site offer the following benefits to your business:
  • All the latest information from Manchester Made it Easy, including the latest on the Summer City activity so that you can plan and take advantage of the wider Manchester offer.
  • Up to date information on high profile conferences, openings, large scale events and news which means you can plan for big events in Manchester and build your offer and appeal for key audiences.
  • Key information for forecasting, planning and sales campaigns.
  • A one stop "What's On" shop for front desk teams so that they can accurately recommend and direct guests and customers. The site provides in depth information on a host of shopping, theatre, travel, sport, dining, cultural options.
  • A weekly “What’s on” sent every Monday covering key recommendations for this week so that your team are always up to date.
  • The site is built, hosted and maintained in Manchester so it's local and accurate.
  • The site includes suggested itineraries for different customer groups so that you recommend effortlessly
  • There are no pop ups, and no advertising or pay for placement options on the site its just accurate, authoritative information for service professionals. It's fast, clean, easy to use and prevents unnecessary searches. Designed by service professionals for service professionals.
  • It provides key links for guest support for travel, lost cards, help making it fast and efficient for your team.

The website is designed so that your team can save time, make confident recommendations and add value for each customer. It allows junior members of the team to provide good levels of service, even without the knowledge of their more experienced colleagues.

The Manchester Made it Easy website is geared to be a one-stop-shop and is updated on a regular basis right here in Manchester so your team can provide interesting and personalised solutions

Cost is £10/wk. Billing is quarterly or annual as preferred.

So there it is – the meaning of “Manchester Made it Easy”. Want to be involved? Call Howard or Louise on 0161 456 6007. If you are interested in the web site call Andrew. Same number or click here

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